Course Overview
This course covers several video labs of the day-to-day administration of a Cisco UC solution and shows candidates step-by-step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam.
Course objectives
Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types. Provide an overview of interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications. Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.
Modules
Module 1: Introducing Cisco Collaboration Architecture
- Course Introduction
- Introducing Cisco Collaboration Architecture Part 1
- Introducing Cisco Collaboration Architecture Part 2
- Small To Mid-Size Business Part 1
- Small To Mid-Size Business Part 2
- Small To Mid-Size Business Part 3
- Cisco Unified Communications Manager Part 1
- Cisco Unified Communications Manager Part 2
- Cisco Unified Communications Manager Part 3
- Cisco Unified Connection
- Lab Introduction
Module 3: Preparing The Network And Phone Behavior
- Preparing The Network For Voices Part 1
- Preparing The Network For Voices Part 2
- IP Phone Behavior
- Configuring The LAN Lab
- Standing Up The Platform Lab
- Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 1
- Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 2
- Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 3
- Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 4
- Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 5
- Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 6
- Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 7
- Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 1
- Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 2
Module 5: Call Configuration
- Advanced Call Coverage Part 1
- Advanced Call Coverage Part 2
- Advanced Call Coverage Part 3
- Call Coverage Lab Part 1
- Call Coverage Lab Part 2
- Call Coverage Lab Part 3
- Call Coverage Lab Part 4
- Call Coverage Lab Part 5
- Calling Constrictions And COS Part 1
- Calling Constrictions And COS Part 2
- Implementing Class Of Control Lab Part 1
- Implementing Class Of Control Lab Part 2
- Connecting To The PSTN Part 1
- Configuring Voice Gateway Features Lab Part 1
- Configuring Voice Gateway Features Lab Part 2
- Configuring Voice Gateway Features Lab Part 3
- Connecting To The PSTN Part 2
- PSTN Calling And Digit Manipulation Lab Part 1
- PSTN Calling And Digit Manipulation Lab Part 2
- PSTN Dial Plan Configuration Lab Part 1
- PSTN Dial Plan Configuration Lab Part 2
- Course Conclusion
Module 2: Telephony And Call Routing
- Telephony 101 Part 1
- Telephony 101 Part 2
- Telephony 101 Part 3
- Telephony 101 Part 4
- Telephony 101 Part 5
- Telephony 101 Part 6
- Call Routing 101 Part 1
- Call Routing 101 Part 2
- VoIP Call Routing 101
- Call Routing With DNS
- Deployment Scenarios Part 1
- Deployment Scenarios Part 2
- Deployment Scenarios Part 3
- Gateway Call Routing Basics Part 1
- Gateway Call Routing Basics Part 2
- Gateway Call Routing Basics Part 3
- Gateway Call Routing Basics Part 4
- Configuring The Gateway Lab Part 1
- Configuring The Gateway Lab Part 2
Module 4: CUCM Administration Interfaces
- CUCM Administration Interfaces Part 1
- CUCM Administration Interfaces Part 2
- CUCM Stand Up
- CUCM Stand Up Lab
- End User Interfaces
- End User Configuration Lab
- AD Integration Lab
- End Point Implementation Part 1
- End Point Implementation Part 2
- IMP Integration Lab
- CUC Integration Lab Part 1
- CUC Integration Lab Part 2
- IP Communicator Lab
- Profiles And Templates Lab
- CUCME Phone Configuration
- Configuring CUCME Lab Part 1
- Configuring CUCME Lab Part 2
- CUCM End-User Portal Lab
- Configuring CUCM Phones From Scratch
- Configuring Cisco SX20 Codec Part 1
- Configuring Cisco SX20 Codec Part 2
Modes of Learning
You best learn when you see it. Our easy-to-understand video content is in place for you. Watch the studying content and grasp all the concepts easily. With so many lectures and 3000+ hours of video content, find what suits your needs. These educational videos are designed to sharpen your experience with your training content. Our easy-to-understand video content is in place for you. Watch the studying content and grasp all the concepts easily.
In contrast to other e-learning services, our labs will let you exercise what you analyze in a real environment with a lot to choose from. This layout mirrors the traditional study room format which ensures you will recognize exactly the way to set up, manage and troubleshoot any environment.
Being a successful IT professional involves more than knowing key terms and concepts. You need to be able to “apply” your knowledge to real-world situations. At EZDA we quote, “Learn it to pertain to it.” So, why spend money buying the equipment when we got you all covered?
- Flashcards: Remember the “read and guess” games we used to play back then? Here’s to enhance what you learned. How does it work? A statement will be written on a flashcard, and you’ll need to guess the answer. Then flip it over to see if you answered it correctly. The cards continue, each with a random statement from the course that you took previously.
- Scatter: “Make Everything Disappear.” Turn the screen white and vanish it all but this time testing your knowledge and your time being monitored. Find the best match and click your way toward success. This brain teaser might give you a hard time! But education combined with games adds an element of fun to it.
- Learn: Here’s another. Read and choose the right answer. A game designed on a Multiple-Choice pattern. This kind of exercise boosts your confidence. When one option seems to be correct, you choose the other only for it to be the right option. The right option will welcome another statement, but don’t sweat! You are still learning.
- Speller: This fun-packed game is unique in its own way. Hear the term carefully and type it out on your screen. You think you are a pro at learning spellings of tricky terms. Test yourself out with this game. Could you hear it properly? If you could, were you able to write it?
We have found our students doing absolutely great by showcasing their certificates. Grab that certificate of yours before someone else does and get that recognition you deserve.